SoftInWay Inc. is recruiting an innovative IT Specialist. This individual will help with IT and cybersecurity activities related to business processes. Benefits include a flexible schedule.

Responsibilities:

IT Support

• Provide general IT support to SoftInWay’s staff and, when needed, diagnose and troubleshoot computer and network issues
• Install and update company software and hardware as needed.
• Work with IT equipment vendors to coordinate replacements/purchase of hardware components or entire computers.
• Travel to local IT vendors.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Help with onboarding and offboarding of employees, including installation of all new technology for the company or for new hires (e.g., computer operating systems, software programs, and applications)
• Implement and maintain an asset management system through data entry, keeping it up to date for all assets and services through their life cycle
• Perform local cyber security officer and system administrator duties to ensure staff have appropriate system access.
• Advanced knowledge and understanding of software applications used by the team.

Security

• Provide CMMC security support or assist SoftInWay’s CMMC Security contractor.
• Work with vendors and staff to complete a variety of IT security maintenance tasks, including:
  • Email security
  • Firewall security
  • Cloud services security
  • Multi-factor authentication
  • Keeping respective records as per CMMC requirements
• Lead cybersecurity auditing and compliance-related activities, including threat detection and response
• Understand and configure encryption technologies
• Oversee the cybersecurity of our computing assets, including all laptops, desktops (including remote maintenance), and server infrastructure

Requirements and Skills:

• College-level coursework in computer science or related field
• Experience replacing hardware components or assembling new computers
• Experience setting up routers, modems, and network infrastructure
• Experience managing software/hardware inventory
• Experience managing IT projects from the planning phase to the implementation
• 3 years of cybersecurity or IT security experience is preferred

• Experience with cloud security is preferred
• Security certification and/or training is a plus
• Working experience with CMMC security protocols is preferred

AO/EE Employer

Job Type: Part-Time Contract to Permanent Full-Time

Work on-site in Burlington, MA

Job Type: PT Contract to Permanent FT